The Kimsufi teams, together with an active community of experienced users, will support you in using your dedicated server.



Support: 24/7/365

Need help choosing the right server for your requirements?
Got a question about the specs, options included or associated services?
Open a ticket from your customer area: https://ca.kimsufi.com/manager


Your server monitored 24/7/365

In the event of your server being unavailable (no response to ping) our technicians are on standby 24 hours a day, 7 days a week, 365 days a year in the datacentres that host your Kimsufi servers.



Community software support

Got a problem with the OS installed on your Kimsufi server? Explain what went wrong and the conditions at the time via the Kimsufi forum. Active members of the community will help you.


Incident declaration

Got an OS installation issue or a hard disk needing replacement?
Request a technician to intervene by reporting your incident via email (incident handling: 24/7/365).


About Kimsufi




Our concept: affordable dedicated servers!


To guarantee the best prices, Kimsufi has chosen to only keep the essential components and services. Kimsufi are now sold directly and via thousands of resellers over 5 continents.

Kimsufi servers benefit from OVH data centres located in North America and Europe, as well as the hosting provider's own global fibre-optic network with anti-DDoS technology. The Kimsufi quality of service is approved by thousands of users.


More information

Need more?


Do your projects need more powerful machines, environments, options, services and guarantees that Kimsufi doesn't offer?

Discover our other server ranges:
So you Start dedicated server (from $50.99/month) and
OVH dedicated servers (from $69.99/month),

with Failover IP, Windows licences , advanced support or even vRack*(private network between your servers).