The Kimsufi teams, together with an active community of experienced users, will support you in using your dedicated server.
Need help choosing the right server for your requirements?
Got a question about the specs, options included or associated services?
Open a ticket from your customer area: https://ca.kimsufi.com/manager
Your server monitored 24/7/365
In the event of your server being unavailable (no response to ping) our technicians are on standby 24 hours a day, 7 days a week, 365 days a year in the datacentres that host your Kimsufi servers.
Community software support
Got a problem with the OS installed on your Kimsufi server? Explain what went wrong and the conditions at the time via the Kimsufi forum. Active members of the community will help you.
Got an OS installation issue or a hard disk needing replacement?
Request a technician to intervene by reporting your incident via email (incident handling: 24/7/365).