OVH and personal data protection

The « Data Processing Agreement » of OVH is evolving. The material changes from the previous version, as of May 25, 2018, are the following:

  • More details and transparency concerning the data processing carried out by OVH as a data controller (see Section 2);
  • Improvement of the process applicable in case of subcontractors change or appointment subcontractors (see article 7 “Subcontracting”);
  • Simplification of the process that is applicable when you choose to host personal data in our data centers located outside the European Union, by a systematic implementation of safeguards as provided by the Regulation (EU) 2016/679 (GDPR);
  • More information on how to contact the OVH Data Protection team for any questions relating to your personal data.

Access the new version of OVH “Data Protection Agreement”

OVH, founded in 1999, is now one of the leading names in the cloud industry, with a presence in 19 countries around the world. We have over 1 million customers and we take customer data and security extremely seriously.

Download our official documentation


When you decide to outsource some or all of the hosting for the data that your organisation processes to OVH, you are entrusting us with a share of your information assets. We are aware of the issues that this can represent for your company, particularly when it comes to compliance with the relevant data protection regulations. This is why OVH is providing the most complete information possible on issues concerning the protection of personal data.

Regulations that govern personal data protection

There are currently various documents covering data protection in place at the national, international, and European levels. The most important ones are the following:

OVH undertakes to abide by its obligations in accordance with the aforementioned regulations, particularly the General Data Protection Regulations (GDPR). It's this commitment to compliance in particular which means that OVH's customers can also meet some of their own regulatory obligations. We strongly advise all our customers to be particularly vigilant on these aspects of compliance. Other, more specific regulations may exist, including for certain specific categories of personal data. In such cases, organisations are solely responsible for correctly identifying the regulations applicable to their business activities, and achieving compliance with them. Choosing the right provider, especially when it comes to the cloud, is essential if you want to meet your own obligations on protecting personal data.

OVH's Data Protection Officer (DPO): oversees data protection strategy and implementation to ensure compliance with GDPR.

OVH has appointed a DPO, whose role and aims are partly determined by European regulations. The DPO acts as a fully independent internal watchdog, ensuring that OVH's data processing operations are compliant with all applicable European regulations.

Grégory Gitsels - Data Protection Officer


Grégory Gitsels is totally committed to his objectives and has the resources at his disposal to operate completely independently, without any conflicts of interest. He regularly runs awareness and training sessions for the Group's employees and is there to answer their questions on privacy and data protection. He is in charge of implementing a "privacy by design" and "privacy by default" approach, especially for designing new solutions for customers, he liaises with supervisory authorities and more... He is also the first point of contact for any customers who need guarantees for the measures they have implemented in order to conform with applicable regulations, including the GDPR.